Chemical Company of Malaysia Berhad Sustainability Report 2018

Our Commitment To Sustainable Social Practices Career advancement opportunities are provided to all employees especially to those individuals who are loyal, skilled, credible, innovative and hardworking. Employees are offered the opportunity to work as permanent employees or contract-based employees as shown below. Our businesses recruit local talents in order to support the socioeconomic living standards of local communities. Most of our employees are Malaysian citizens of Malay, Chinese and Indian descent as illustrated here. Operation and Sustainability (O&S) Projects Customer Survey Result for 2018 FY2018 FY2017 Maintenance, Re-engineering Waster Management 5S Management Inventory Management Process Improvement Compliance & Regulatory Business Continuity Plan Safety Improvement Facilities Upgrade, Expansion 10 1 1 6 6 0 0 0 5 5 5 5 20 22 2 2 1 Employee by Ethnicity Average Training Hours by Employment Category Male Female 11.17 9.56 Average Training Hours by Gender Senior Management Middle Management Executive Non-Executive 11.79 8.11 11.05 11.36 2015 2016 2017 2018 Employee by Residency Female 0 0 0 0 Male 28 0 0 1 Male 86 68 22 12 Female 47 73 8 10 Executive Non-Executive Senior Management Middle Management Non-local Local 2015 2016 2017 2018 11 30 13 11 Customer Complaint / Feedback Permanent Employee Distribution 21 29 126 241 Executive Non-Executive Senior Management Middle Management 1 16 13 Executive Non-Executive Middle Management 251 41 32 32 Indian Others Bumiputera Chinese Total Number of Employees by Year Employee Distribution by Gender Employee Distribution by Age RM Contract Employee Distribution Total Employee Gender Distribution Male Female Male Female 30-50 years Below 30 years Above 50 years 218 138 2017 2018 355 356 ed tity (MT) g (RM) Employee by Residency 28 86 68 22 47 73 10 13 8 22 73 69 47 114 Executive Non-Executive Senior Management Middle Management Executive Non-Executive Senior Management Middle Management 8 15 0 3 27 0 23 76 43 18 89 54 2 1 16 13 Executive Non-Executive Senior Management Middle Management Operation and Sustainability (O&S) Projects Total Disposal (Washed water) Maintenance, Re-engineering Waster Management 5S Management Inventory Management Process Improvement Compliance & Regulatory Business Continuity Plan Safety Improvement 10 1 1 6 6 0 0 0 5 5 5 5 20 22 2 2 1 Employee by Ethnicity Contract Employee Distribution Average Training Hours by Employment Category Male Average Training Hours by Gender Senior Management Middle Management Executive Non-Executive 11.79 8.11 11.05 11.36 2016 2017 2018 2015 2016 2017 2018 Employee by Residency Female 0 0 0 0 Male 28 0 0 1 Male 86 68 22 12 Female 47 73 8 10 Executive Non-Executive Senior Management Middle Management Non-local Local 2015 2016 2017 2018 11 30 13 11 Customer Complaint / Feedback Permanent Employee Distribution 21 29 126 241 Executive Non-Executive Senior Management Middle Management 2 1 16 13 Executive Non-Executive Senior Management Middle Management 251 41 32 32 Indian Others Bumiputera Chinese Operation and Sustainability (O&S) Projects Total Disposal (Washed water) FY2018 FY2017 Maintenance, Re-engineering Waster Manag ment 5S Management Inventory Management Process I provement Compliance & Regulato y Business Continuity Plan Safety Improvement Facilities Upgrade, Expansion 10 1 1 6 6 0 0 0 5 5 5 5 20 2 2 2 1 Employee by Ethnicity Contract Employee Distribution Average Training Hours by Employment Category Male Average Training Hours by Gender Senior Management Middle Management Executive Non-Executive 11.79 8.11 11.05 11.36 2015 2016 2017 2018 Employee by Residency Female 0 0 0 0 Male 28 0 0 1 Male 86 68 22 12 Female 47 73 8 10 Executive Non-Executive Seni r Management Middle Management Non-local Local 2015 2016 2017 2018 11 30 13 11 Customer Complaint / Feedback Permanent Employee Distribution 21 29 126 241 Executive Non-Executive Senior Management Middle Management 2 1 16 13 Executive Non-Executive Senior Management Middle Management 251 41 32 32 Indian Others Bumiputera Chinese OCCUPATIONAL HEALTH AND SAFETY [403-1, 403-2, 403-3, 403-4, 403-9] The growing concern regarding the safe use of chemicals in commerce as well as their potential impact on worker health and the environment, reflect an uptrend in society’s demands for increasing levels of product safety and environmental protection. In respect of managing occup tional health and safety (OHS), the Group’s approach is to ensure that this vital element is integrated into our overall operations and that OHS standards are broadly applied across all CCM’s business di isions and locations. When we discuss safety and health matters, we not only cover our operations and employees, but have extended this to cover all stakeholders who have a relationship with our business. 46 SUSTAINABILITY REPORT 2018