Chemical Company of Malaysia Berhad Sustainability Report 2019

STAKEHOLDER ENGAGEMENT TABLE Over the course of the year, we ensure that our stakeholders’ concerns are heard and communicated back to us. It is essential for the success of our business that we address their concerns and interests as well as strategise on how best to fulfil their expectations while realising our full potential. To date, we have created many channels for stakeholder dialogue that are spread across different departments and teams. The information and feedback that we receive during these engagement sessions are leveraged on to derive more effective sustainability results in those areas that are most important to our key stakeholders. The table below spells out our key stakeholder groups, their concerns and interests, as well as our engagement methods and the frequency of our engagements throughout each financial year. Our Stakeholders Stakeholders’ Focus and Areas of Interest How We Address Their Concerns Frequency of Engagement EMPLOYEES • Career development • Work-life balance • Knowledge building and talent development • Employee health, safety and wellness • Diversity and inclusion • Talent management • Women’s empowerment Capacity building programmes Throughout the year Performance Appraisal Biannual (Mid-Year and Full Year review) GOVERNMENT AND REGULATORY BODIES • Compliance • Product certification • Environmental emissions and discharge Pasir Gudang Emergency Mutual Aid (PAGEMA) meetings chaired by the Yang Di-Pertua of Majlis Perbandaran Pasir Gudang Quarterly Dialogue session with the Department of Environment (DOE) on scheduled waste and Guided Self-Regulation (GSR) 2 sessions Site Inspection/Audit by local authorities Ad-hoc BOMBA inspection for renewal of Fire Certificate Yearly External Environment Audit Triennial Meetings and dialogue sessions As and when required Annual General Meeting (AGM) Yearly Extraordinary General Meeting (EGM) As and when required Company announcements As and when required Annual Report Yearly Corporate Governance Report Yearly Website Throughout the year 23 SUSTAINABILITY REPORT 2019