Chemical Company of Malaysia Berhad Sustainability Report 2019

Driver Management Programme The transportation of hazardous chemicals requires comprehensive management to prevent accidents and the exposure of chemicals to drivers and the public. Our Chemicals Division has been a pioneer in developing and establishing a comprehensive driver management programme. We work closely with each transportation company which we engage with to ensure their commitment to this programme. The programme consists of: • A new driver interview and assessment by the Chemicals Division Transport Safety Department; • Product handling training for supervisors; • Defensive driving training; • Road hazard identification and briefings to drivers; • A driver buddy system; • Driver surveillance; • A road transportation mock drill at the Second Link bridge between Malaysia and Singapore; • Offsite events for drivers and transportation companies; • A yearly audit for transportation companies. Among the topics that were emphasised during the training were the characteristics of different chemical products and the appropriate safety measures to handle them. We will continue to improve the syllabus of this initiative to ensure that transportation of hazardous chemicals by CCM is carried out in the safest possible manner and does not adversely affect the public nor the environment. Chemical Emergency Service Teams Being a strong advocate of greater safety within the chemical industry, we are committed to ensuring a safer environment for our employees, customers and the communities that we operate in CCM Chemicals has established Chemical Emergency Service or CES teams throughout the country with the following objectives: • To provide advice on safety measures and the remedial actions to be taken when a chemical emergency occurs during transportation or product unloading at customer premises; and • To ensure trained professional teams are in place to respond to chemical emergencies. Each CES team, which is led by a plant engineer or manager and assisted by technicians, is available 24 hours a day, 365 days a year. CES team members and the related equipment are mobilised by way of a dedicated CES vehicle. CES teams are located in the various regions with our Pasir Gudang plant serving as the command centre. Other regions include Kuantan, Penang, Bintulu and Kota Kinabalu. Today, CCM Chemicals collaborates with the Fire and Rescue Department Malaysia, specifically with their Hazardous Materials (HAZMAT) team to share information and knowledge about our manufactured products, as well as carries out joint spill exercises/simulations. CCM Chemicals is regarded as a Subject Matter Expert (SME) by the Fire and Rescue Department Malaysia. Our CES teams are also proactively collaborating with parties such as the Pasir Gudang Emergency Mutual Aid (PAGEMA) team to respond to emergency situations as and when required. | Our Commitment to Sustainable Social Practices | 52 CHEMICAL COMPANY OF MALAYSIA BERHAD

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