Chemical Company of Malaysia Berhad Sustainability Report 2019

Employee Engagement Index 2019 We are convinced that engaged and effective employees are key to CCM’s success. The Employee Engagement Survey is an important tool to better understand employee satisfaction levels and carry out structured learning and development programmes to allow our employees to learn, grow and share their knowledge and experiences. It also provides an opportunity for each employee to express themselves freely and give their opinions on a range of important topics associated with sustainable engagement, learning and development, leadership, operating efficiency and quality, among others. In 2019, we conducted the fifth edition of our CCM Employee Engagement Survey in an online format. As part of our pledge to guaranteeing 100% confidentiality, all completed questionnaires were processed by CCM’s partner, Willis Towers Watson, the survey administrator. CCMachieved an overall employee participation rate of 96% which is considered very high in comparison to the 85% Average Response Rate that Malaysia has. This high rate also attests to the success of our online approach. While the overall score for the CCM Group was 83% (which is above the Global Chemical Norm), however, we recorded lower results in comparison to the survey undertaken in 2017 which reflected a score of 87%. There are areas where the scores could be improved further and which we will use the survey results to measure our progress as well as define specific action plans to achieve our goals. | Our Commitment to Sustainable Social Practices | ENGAGING OUR EMPLOYEES TO BE FIT FOR FUTURE Towards theendofOctober2019,werolledout theRe-Project, a Group-wide campaign to prepare our people, as they wrapped up the year and refuelled to embrace FY 2020. This initiative incorporated three stages, namely the Rejuvenate from within with ME; Reinvent the workplace with YOU; and Restore the environment and society with US stages. The project, which came to an end in mid-January 2020 encompassed a host of reinvigorating activities that included Self-care, Yoga and aerobics, a Values Hunt and GratiFriday, among others. 66 CHEMICAL COMPANY OF MALAYSIA BERHAD